TPM Enterprise Solutions (Pty) Ltd
Effective Date: 30 October 2026
Website: https://tpmenterprisesolutions.com
1. Introduction
TPM Enterprise Solutions (Pty) Ltd respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, submit an enquiry, request a quotation or communicate with our business.
We aim to process personal information in accordance with South Africa’s Protection of Personal Information Act, 2013 (POPIA), and other applicable legislation.
2. Information We Collect
When you contact us through our website or other business communication channels, we may collect:
- Your name and surname
- Company or organisation name
- Email address
- Telephone number
- Details of your enquiry, quotation request or business requirements
- Your preferences regarding promotional communications
- Relevant business correspondence and quotation records
Our website and hosting services may also process technical information, such as IP addresses and information needed for website security and functionality.
3. How We Use Your Information
We use personal information for legitimate business purposes, including:
- Responding to enquiries and customer requests
- Preparing and providing quotations
- Communicating about products and services
- Following up on quotations and business opportunities
- Managing customer and supplier relationships
- Maintaining business records
- Improving our services and customer experience
- Meeting applicable legal and regulatory obligations
We may maintain customer contact and business information in a password-protected Excel database for administration, quotations, follow-ups and customer relationship management.
4. Promotional Communications
TPM Enterprise Solutions may occasionally send information about our services, personal protective equipment (PPE), corporate gifts, business improvement solutions and relevant promotional offers.
Where consent is required, we will send promotional emails only to individuals who have voluntarily opted in.
Agreeing to receive promotional emails is optional and is not a condition for submitting an enquiry or requesting a quotation.
You may withdraw your consent or unsubscribe at any time by replying to a promotional email or emailing info@tpmenterprisesolutions.com with the subject Unsubscribe.
We will action unsubscribe requests and stop sending promotional communications to the relevant email address.
5. Sharing of Personal Information
We do not sell personal information to third parties.
We may share information with trusted service providers where reasonably necessary to operate our business, provide requested services, maintain our website, deliver communications or comply with legal obligations.
These may include website hosting, email and IT service providers, as well as relevant suppliers or delivery partners when necessary to fulfil a customer request.
We take reasonable steps to ensure that personal information shared with service providers is handled securely and appropriately.
6. Storage and Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, disclosure or alteration.
These measures may include restricted access to business records, password protection, secure email accounts and appropriate website security controls.
Although we take reasonable precautions, no internet-based system or electronic communication method can be guaranteed to be completely secure.
7. Retention of Information
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, maintain appropriate business records, meet legal obligations or resolve disputes.
Information that is no longer required will be securely deleted, destroyed or de-identified, unless continued retention is permitted or required by law.
Marketing preferences and unsubscribe requests may be retained where necessary to respect your communication choices.
8. Cookies and Website Technology
Our website may use cookies or similar technologies necessary for website functionality, administration, security and user experience.
Certain website plugins or third-party services may also process technical information.
Where optional analytics, advertising or other non-essential tracking technologies are introduced, we will review the applicable privacy and consent requirements and update this policy as necessary.
9. Your Rights
Subject to applicable law, you may have the right to:
- Request confirmation of whether we hold personal information about you
- Request access to your personal information
- Request correction or updating of inaccurate information
- Request deletion of information where legally appropriate
- Object to certain processing of your personal information
- Withdraw consent for promotional communications
- Lodge a complaint with South Africa’s Information Regulator
To exercise your rights, please contact us using the details below. We may request reasonable information to verify your identity before responding.
10. International Processing
Some website, hosting, email or technology service providers may process or store information outside South Africa.
Where personal information is transferred internationally, we will take reasonable steps to ensure that the transfer complies with applicable POPIA requirements.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, website functionality, business practices or applicable legislation.
Any updated version will be published on this website with a revised effective date.
12. Contact Information
For questions about this Privacy Policy, requests relating to your personal information or unsubscribe requests, please contact:
TPM Enterprise Solutions (Pty) Ltd
Springs, Gauteng, South Africa
Email: info@tpmenterprisesolutions.com
Telephone: +27 79 641 8723
Website: https://tpmenterprisesolutions.com
You may also contact the Information Regulator (South Africa) through its official website: https://inforegulator.org.za/